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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108407 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144103 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98097 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79979 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124867 views)
What are the requirements for the DirecTV Remote+ apps?
(107227 views)
The app crashes when I try to scan
(77801 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80445 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79816 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76187 views)
Advanced support options
(72725 views)
What is the MEmote?
(32762 views)
One or more receivers are listed as "UNNAMED"
(35492 views)
I can't find the menus in the main DirecTV Remote+ app!
(34631 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41834 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40746 views)
The Mini-Guide fails to retrieve data for some channels
(35219 views)
Can I control the Genie and CLIENT devices?
(35593 views)
I am unable to see or use any menus in the app
(35604 views)
Why doesn't the mini-guide show any favorite channels?
(34900 views)
What permissions does the DirecTV Remote app use?
(35900 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35361 views)
How do I manually add a receiver?
(39176 views)
How do I rename a receiver?
(41734 views)
How do I make a backup of my app's settings or copy them to another device?
(37543 views)
How do I reset the app's configuration to brand new?
(41824 views)
How do I get back to the Scan screen I saw when I first used the app?
(47941 views)
Confirming settings on the DirecTV receiver or DVR itself
(860472 views)
The app keeps asking me to rate it even though I already have
(36283 views)
How do I fully exit or close the app?
(35284 views)
Do you offer technical support?
(36164 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37287 views)
(PRO-only) How does the Mini-Guide Source option work?
(35152 views)
How do I remove a receiver from the app?
(38735 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36881 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38479 views)
The Slow Motion button (and / or macros) do not work well.
(38896 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40282 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38317 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)