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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109200 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146209 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98733 views)
Known Issues (current version)
(77464 views)
What can I expect to see in future versions? ("ToDo")
(79998 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124973 views)
What are the requirements for the DirecTV Remote+ apps?
(107318 views)
The app crashes when I try to scan
(77822 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80461 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79836 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77870 views)
Advanced support options
(74909 views)
What is the MEmote?
(33723 views)
One or more receivers are listed as "UNNAMED"
(36459 views)
I can't find the menus in the main DirecTV Remote+ app!
(35639 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42983 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41874 views)
The Mini-Guide fails to retrieve data for some channels
(36232 views)
Can I control the Genie and CLIENT devices?
(36551 views)
I am unable to see or use any menus in the app
(36602 views)
Why doesn't the mini-guide show any favorite channels?
(35895 views)
What permissions does the DirecTV Remote app use?
(36866 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36399 views)
How do I manually add a receiver?
(40138 views)
How do I rename a receiver?
(42715 views)
How do I make a backup of my app's settings or copy them to another device?
(38523 views)
How do I reset the app's configuration to brand new?
(42800 views)
How do I get back to the Scan screen I saw when I first used the app?
(48966 views)
Confirming settings on the DirecTV receiver or DVR itself
(862472 views)
The app keeps asking me to rate it even though I already have
(37278 views)
How do I fully exit or close the app?
(36265 views)
Do you offer technical support?
(37219 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38266 views)
(PRO-only) How does the Mini-Guide Source option work?
(36165 views)
How do I remove a receiver from the app?
(39710 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37902 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39478 views)
The Slow Motion button (and / or macros) do not work well.
(39923 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41242 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39315 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)