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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104358 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133469 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94751 views)
Known Issues (current version)
(76855 views)
What can I expect to see in future versions? ("ToDo")
(79378 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123752 views)
What are the requirements for the DirecTV Remote+ apps?
(106126 views)
The app crashes when I try to scan
(77209 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79812 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79208 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67981 views)
Advanced support options
(62570 views)
What is the MEmote?
(27796 views)
One or more receivers are listed as "UNNAMED"
(30461 views)
I can't find the menus in the main DirecTV Remote+ app!
(29610 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36191 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35147 views)
The Mini-Guide fails to retrieve data for some channels
(30144 views)
Can I control the Genie and CLIENT devices?
(30647 views)
I am unable to see or use any menus in the app
(30564 views)
Why doesn't the mini-guide show any favorite channels?
(29833 views)
What permissions does the DirecTV Remote app use?
(30876 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30367 views)
How do I manually add a receiver?
(34156 views)
How do I rename a receiver?
(36743 views)
How do I make a backup of my app's settings or copy them to another device?
(32557 views)
How do I reset the app's configuration to brand new?
(36790 views)
How do I get back to the Scan screen I saw when I first used the app?
(42954 views)
Confirming settings on the DirecTV receiver or DVR itself
(850650 views)
The app keeps asking me to rate it even though I already have
(31252 views)
How do I fully exit or close the app?
(30225 views)
Do you offer technical support?
(31190 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32256 views)
(PRO-only) How does the Mini-Guide Source option work?
(30105 views)
How do I remove a receiver from the app?
(33696 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31891 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33494 views)
The Slow Motion button (and / or macros) do not work well.
(33936 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35302 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33265 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)