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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105477 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136004 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95743 views)
Known Issues (current version)
(77371 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124454 views)
What are the requirements for the DirecTV Remote+ apps?
(106804 views)
The app crashes when I try to scan
(77738 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80376 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79743 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69678 views)
Advanced support options
(64403 views)
What is the MEmote?
(28738 views)
One or more receivers are listed as "UNNAMED"
(31433 views)
I can't find the menus in the main DirecTV Remote+ app!
(30569 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37284 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36205 views)
The Mini-Guide fails to retrieve data for some channels
(31152 views)
Can I control the Genie and CLIENT devices?
(31572 views)
I am unable to see or use any menus in the app
(31582 views)
Why doesn't the mini-guide show any favorite channels?
(30836 views)
What permissions does the DirecTV Remote app use?
(31868 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31354 views)
How do I manually add a receiver?
(35129 views)
How do I rename a receiver?
(37690 views)
How do I make a backup of my app's settings or copy them to another device?
(33496 views)
How do I reset the app's configuration to brand new?
(37783 views)
How do I get back to the Scan screen I saw when I first used the app?
(43961 views)
Confirming settings on the DirecTV receiver or DVR itself
(852766 views)
The app keeps asking me to rate it even though I already have
(32217 views)
How do I fully exit or close the app?
(31270 views)
Do you offer technical support?
(32156 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33262 views)
(PRO-only) How does the Mini-Guide Source option work?
(31126 views)
How do I remove a receiver from the app?
(34699 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32860 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34422 views)
The Slow Motion button (and / or macros) do not work well.
(34895 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36235 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34280 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)