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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106771 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139590 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96777 views)
Known Issues (current version)
(77405 views)
What can I expect to see in future versions? ("ToDo")
(79939 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124627 views)
What are the requirements for the DirecTV Remote+ apps?
(106985 views)
The app crashes when I try to scan
(77766 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80410 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79774 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72506 views)
Advanced support options
(68017 views)
What is the MEmote?
(30489 views)
One or more receivers are listed as "UNNAMED"
(33180 views)
I can't find the menus in the main DirecTV Remote+ app!
(32341 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39274 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38187 views)
The Mini-Guide fails to retrieve data for some channels
(32899 views)
Can I control the Genie and CLIENT devices?
(33323 views)
I am unable to see or use any menus in the app
(33362 views)
Why doesn't the mini-guide show any favorite channels?
(32590 views)
What permissions does the DirecTV Remote app use?
(33655 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33129 views)
How do I manually add a receiver?
(36906 views)
How do I rename a receiver?
(39458 views)
How do I make a backup of my app's settings or copy them to another device?
(35252 views)
How do I reset the app's configuration to brand new?
(39535 views)
How do I get back to the Scan screen I saw when I first used the app?
(45724 views)
Confirming settings on the DirecTV receiver or DVR itself
(856130 views)
The app keeps asking me to rate it even though I already have
(33990 views)
How do I fully exit or close the app?
(33021 views)
Do you offer technical support?
(33895 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34997 views)
(PRO-only) How does the Mini-Guide Source option work?
(32888 views)
How do I remove a receiver from the app?
(36433 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34620 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36200 views)
The Slow Motion button (and / or macros) do not work well.
(36658 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38006 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36044 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)