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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96693 views)
Is Cognitial Mobile on Google+ or Google Groups?
(122579 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87258 views)
Known Issues (current version)
(70421 views)
What can I expect to see in future versions? ("ToDo")
(72805 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116979 views)
What are the requirements for the DirecTV Remote+ apps?
(99451 views)
The app crashes when I try to scan
(70660 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73442 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72659 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64243 views)
Advanced support options
(59364 views)
What is the MEmote?
(25988 views)
One or more receivers are listed as "UNNAMED"
(28729 views)
I can't find the menus in the main DirecTV Remote+ app!
(27839 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34216 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33108 views)
The Mini-Guide fails to retrieve data for some channels
(28349 views)
Can I control the Genie and CLIENT devices?
(28825 views)
I am unable to see or use any menus in the app
(28799 views)
Why doesn't the mini-guide show any favorite channels?
(28034 views)
What permissions does the DirecTV Remote app use?
(29203 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28630 views)
How do I manually add a receiver?
(32362 views)
How do I rename a receiver?
(34997 views)
How do I make a backup of my app's settings or copy them to another device?
(30759 views)
How do I reset the app's configuration to brand new?
(34960 views)
How do I get back to the Scan screen I saw when I first used the app?
(41131 views)
Confirming settings on the DirecTV receiver or DVR itself
(845413 views)
The app keeps asking me to rate it even though I already have
(29504 views)
How do I fully exit or close the app?
(28435 views)
Do you offer technical support?
(29443 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30444 views)
(PRO-only) How does the Mini-Guide Source option work?
(28425 views)
How do I remove a receiver from the app?
(31912 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30124 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31740 views)
The Slow Motion button (and / or macros) do not work well.
(32190 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33509 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31494 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)