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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95333 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120689 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85916 views)
Known Issues (current version)
(69231 views)
What can I expect to see in future versions? ("ToDo")
(71655 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115755 views)
What are the requirements for the DirecTV Remote+ apps?
(98298 views)
The app crashes when I try to scan
(69425 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72287 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71538 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63560 views)
Advanced support options
(58783 views)
What is the MEmote?
(25721 views)
One or more receivers are listed as "UNNAMED"
(28418 views)
I can't find the menus in the main DirecTV Remote+ app!
(27525 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33865 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32784 views)
The Mini-Guide fails to retrieve data for some channels
(28037 views)
Can I control the Genie and CLIENT devices?
(28505 views)
I am unable to see or use any menus in the app
(28473 views)
Why doesn't the mini-guide show any favorite channels?
(27747 views)
What permissions does the DirecTV Remote app use?
(28923 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28317 views)
How do I manually add a receiver?
(32028 views)
How do I rename a receiver?
(34686 views)
How do I make a backup of my app's settings or copy them to another device?
(30449 views)
How do I reset the app's configuration to brand new?
(34660 views)
How do I get back to the Scan screen I saw when I first used the app?
(40840 views)
Confirming settings on the DirecTV receiver or DVR itself
(844490 views)
The app keeps asking me to rate it even though I already have
(29160 views)
How do I fully exit or close the app?
(28120 views)
Do you offer technical support?
(29121 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30091 views)
(PRO-only) How does the Mini-Guide Source option work?
(28107 views)
How do I remove a receiver from the app?
(31621 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29798 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31404 views)
The Slow Motion button (and / or macros) do not work well.
(31882 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33209 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31189 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)