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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103165 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131856 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93567 views)
Known Issues (current version)
(75836 views)
What can I expect to see in future versions? ("ToDo")
(78257 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122742 views)
What are the requirements for the DirecTV Remote+ apps?
(105146 views)
The app crashes when I try to scan
(76178 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78783 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78211 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67362 views)
Advanced support options
(62040 views)
What is the MEmote?
(27511 views)
One or more receivers are listed as "UNNAMED"
(30168 views)
I can't find the menus in the main DirecTV Remote+ app!
(29348 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35876 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34828 views)
The Mini-Guide fails to retrieve data for some channels
(29861 views)
Can I control the Genie and CLIENT devices?
(30342 views)
I am unable to see or use any menus in the app
(30280 views)
Why doesn't the mini-guide show any favorite channels?
(29570 views)
What permissions does the DirecTV Remote app use?
(30635 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30081 views)
How do I manually add a receiver?
(33861 views)
How do I rename a receiver?
(36463 views)
How do I make a backup of my app's settings or copy them to another device?
(32296 views)
How do I reset the app's configuration to brand new?
(36484 views)
How do I get back to the Scan screen I saw when I first used the app?
(42648 views)
Confirming settings on the DirecTV receiver or DVR itself
(849861 views)
The app keeps asking me to rate it even though I already have
(30957 views)
How do I fully exit or close the app?
(29939 views)
Do you offer technical support?
(30937 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31978 views)
(PRO-only) How does the Mini-Guide Source option work?
(29828 views)
How do I remove a receiver from the app?
(33427 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31630 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33188 views)
The Slow Motion button (and / or macros) do not work well.
(33678 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35018 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32968 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)