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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107364 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141240 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97213 views)
Known Issues (current version)
(77423 views)
What can I expect to see in future versions? ("ToDo")
(79949 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124712 views)
What are the requirements for the DirecTV Remote+ apps?
(107076 views)
The app crashes when I try to scan
(77779 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80418 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79790 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73797 views)
Advanced support options
(69680 views)
What is the MEmote?
(31298 views)
One or more receivers are listed as "UNNAMED"
(34029 views)
I can't find the menus in the main DirecTV Remote+ app!
(33174 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40190 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39127 views)
The Mini-Guide fails to retrieve data for some channels
(33750 views)
Can I control the Genie and CLIENT devices?
(34146 views)
I am unable to see or use any menus in the app
(34164 views)
Why doesn't the mini-guide show any favorite channels?
(33390 views)
What permissions does the DirecTV Remote app use?
(34459 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33927 views)
How do I manually add a receiver?
(37739 views)
How do I rename a receiver?
(40279 views)
How do I make a backup of my app's settings or copy them to another device?
(36065 views)
How do I reset the app's configuration to brand new?
(40369 views)
How do I get back to the Scan screen I saw when I first used the app?
(46554 views)
Confirming settings on the DirecTV receiver or DVR itself
(857713 views)
The app keeps asking me to rate it even though I already have
(34807 views)
How do I fully exit or close the app?
(33822 views)
Do you offer technical support?
(34714 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35851 views)
(PRO-only) How does the Mini-Guide Source option work?
(33676 views)
How do I remove a receiver from the app?
(37225 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35419 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37019 views)
The Slow Motion button (and / or macros) do not work well.
(37433 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38791 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36836 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)