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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99384 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126614 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89914 views)
Known Issues (current version)
(72607 views)
What can I expect to see in future versions? ("ToDo")
(75113 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119536 views)
What are the requirements for the DirecTV Remote+ apps?
(102011 views)
The app crashes when I try to scan
(72943 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75669 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74946 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65550 views)
Advanced support options
(60481 views)
What is the MEmote?
(26624 views)
One or more receivers are listed as "UNNAMED"
(29310 views)
I can't find the menus in the main DirecTV Remote+ app!
(28417 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34927 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33819 views)
The Mini-Guide fails to retrieve data for some channels
(29004 views)
Can I control the Genie and CLIENT devices?
(29467 views)
I am unable to see or use any menus in the app
(29411 views)
Why doesn't the mini-guide show any favorite channels?
(28656 views)
What permissions does the DirecTV Remote app use?
(29787 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29246 views)
How do I manually add a receiver?
(33014 views)
How do I rename a receiver?
(35597 views)
How do I make a backup of my app's settings or copy them to another device?
(31364 views)
How do I reset the app's configuration to brand new?
(35563 views)
How do I get back to the Scan screen I saw when I first used the app?
(41756 views)
Confirming settings on the DirecTV receiver or DVR itself
(847475 views)
The app keeps asking me to rate it even though I already have
(30102 views)
How do I fully exit or close the app?
(29095 views)
Do you offer technical support?
(30047 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31081 views)
(PRO-only) How does the Mini-Guide Source option work?
(29005 views)
How do I remove a receiver from the app?
(32514 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30729 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32323 views)
The Slow Motion button (and / or macros) do not work well.
(32790 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34166 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32049 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)