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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98107 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124571 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88654 views)
Known Issues (current version)
(71583 views)
What can I expect to see in future versions? ("ToDo")
(74051 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118238 views)
What are the requirements for the DirecTV Remote+ apps?
(100740 views)
The app crashes when I try to scan
(71926 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74615 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73874 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64945 views)
Advanced support options
(59995 views)
What is the MEmote?
(26341 views)
One or more receivers are listed as "UNNAMED"
(29045 views)
I can't find the menus in the main DirecTV Remote+ app!
(28160 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34598 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33503 views)
The Mini-Guide fails to retrieve data for some channels
(28720 views)
Can I control the Genie and CLIENT devices?
(29186 views)
I am unable to see or use any menus in the app
(29112 views)
Why doesn't the mini-guide show any favorite channels?
(28352 views)
What permissions does the DirecTV Remote app use?
(29523 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28962 views)
How do I manually add a receiver?
(32717 views)
How do I rename a receiver?
(35314 views)
How do I make a backup of my app's settings or copy them to another device?
(31063 views)
How do I reset the app's configuration to brand new?
(35279 views)
How do I get back to the Scan screen I saw when I first used the app?
(41454 views)
Confirming settings on the DirecTV receiver or DVR itself
(846384 views)
The app keeps asking me to rate it even though I already have
(29842 views)
How do I fully exit or close the app?
(28775 views)
Do you offer technical support?
(29758 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30815 views)
(PRO-only) How does the Mini-Guide Source option work?
(28725 views)
How do I remove a receiver from the app?
(32233 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30440 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32028 views)
The Slow Motion button (and / or macros) do not work well.
(32485 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33854 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31807 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)