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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92768 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116365 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83415 views)
Known Issues (current version)
(67050 views)
What can I expect to see in future versions? ("ToDo")
(69409 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112965 views)
What are the requirements for the DirecTV Remote+ apps?
(95408 views)
The app crashes when I try to scan
(67236 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69952 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69201 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62274 views)
Advanced support options
(57676 views)
What is the MEmote?
(25111 views)
One or more receivers are listed as "UNNAMED"
(27802 views)
I can't find the menus in the main DirecTV Remote+ app!
(26900 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33222 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32091 views)
The Mini-Guide fails to retrieve data for some channels
(27389 views)
Can I control the Genie and CLIENT devices?
(27900 views)
I am unable to see or use any menus in the app
(27824 views)
Why doesn't the mini-guide show any favorite channels?
(27093 views)
What permissions does the DirecTV Remote app use?
(28257 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27690 views)
How do I manually add a receiver?
(31388 views)
How do I rename a receiver?
(34027 views)
How do I make a backup of my app's settings or copy them to another device?
(29821 views)
How do I reset the app's configuration to brand new?
(34028 views)
How do I get back to the Scan screen I saw when I first used the app?
(40184 views)
Confirming settings on the DirecTV receiver or DVR itself
(842175 views)
The app keeps asking me to rate it even though I already have
(28535 views)
How do I fully exit or close the app?
(27498 views)
Do you offer technical support?
(28526 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29452 views)
(PRO-only) How does the Mini-Guide Source option work?
(27499 views)
How do I remove a receiver from the app?
(30967 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29153 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30750 views)
The Slow Motion button (and / or macros) do not work well.
(31254 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32560 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30535 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)