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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99649 views)
Is Cognitial Mobile on Google+ or Google Groups?
(127024 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90155 views)
Known Issues (current version)
(72814 views)
What can I expect to see in future versions? ("ToDo")
(75355 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119780 views)
What are the requirements for the DirecTV Remote+ apps?
(102246 views)
The app crashes when I try to scan
(73177 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75877 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75187 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65682 views)
Advanced support options
(60597 views)
What is the MEmote?
(26681 views)
One or more receivers are listed as "UNNAMED"
(29367 views)
I can't find the menus in the main DirecTV Remote+ app!
(28482 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34998 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33867 views)
The Mini-Guide fails to retrieve data for some channels
(29070 views)
Can I control the Genie and CLIENT devices?
(29526 views)
I am unable to see or use any menus in the app
(29471 views)
Why doesn't the mini-guide show any favorite channels?
(28728 views)
What permissions does the DirecTV Remote app use?
(29849 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29304 views)
How do I manually add a receiver?
(33090 views)
How do I rename a receiver?
(35666 views)
How do I make a backup of my app's settings or copy them to another device?
(31423 views)
How do I reset the app's configuration to brand new?
(35625 views)
How do I get back to the Scan screen I saw when I first used the app?
(41810 views)
Confirming settings on the DirecTV receiver or DVR itself
(847657 views)
The app keeps asking me to rate it even though I already have
(30158 views)
How do I fully exit or close the app?
(29148 views)
Do you offer technical support?
(30108 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31151 views)
(PRO-only) How does the Mini-Guide Source option work?
(29063 views)
How do I remove a receiver from the app?
(32587 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30791 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32383 views)
The Slow Motion button (and / or macros) do not work well.
(32860 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34218 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32110 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)