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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97975 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124357 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88510 views)
Known Issues (current version)
(71486 views)
What can I expect to see in future versions? ("ToDo")
(73942 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118131 views)
What are the requirements for the DirecTV Remote+ apps?
(100628 views)
The app crashes when I try to scan
(71798 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74493 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73773 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64873 views)
Advanced support options
(59929 views)
What is the MEmote?
(26302 views)
One or more receivers are listed as "UNNAMED"
(29017 views)
I can't find the menus in the main DirecTV Remote+ app!
(28133 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34559 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33456 views)
The Mini-Guide fails to retrieve data for some channels
(28678 views)
Can I control the Genie and CLIENT devices?
(29152 views)
I am unable to see or use any menus in the app
(29084 views)
Why doesn't the mini-guide show any favorite channels?
(28321 views)
What permissions does the DirecTV Remote app use?
(29498 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28927 views)
How do I manually add a receiver?
(32685 views)
How do I rename a receiver?
(35282 views)
How do I make a backup of my app's settings or copy them to another device?
(31037 views)
How do I reset the app's configuration to brand new?
(35252 views)
How do I get back to the Scan screen I saw when I first used the app?
(41420 views)
Confirming settings on the DirecTV receiver or DVR itself
(846283 views)
The app keeps asking me to rate it even though I already have
(29810 views)
How do I fully exit or close the app?
(28732 views)
Do you offer technical support?
(29731 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30771 views)
(PRO-only) How does the Mini-Guide Source option work?
(28693 views)
How do I remove a receiver from the app?
(32201 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30412 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31990 views)
The Slow Motion button (and / or macros) do not work well.
(32458 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33808 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31771 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)