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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99967 views)
Is Cognitial Mobile on Google+ or Google Groups?
(127441 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90438 views)
Known Issues (current version)
(73062 views)
What can I expect to see in future versions? ("ToDo")
(75595 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120010 views)
What are the requirements for the DirecTV Remote+ apps?
(102507 views)
The app crashes when I try to scan
(73399 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76100 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75432 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65844 views)
Advanced support options
(60727 views)
What is the MEmote?
(26738 views)
One or more receivers are listed as "UNNAMED"
(29433 views)
I can't find the menus in the main DirecTV Remote+ app!
(28554 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35075 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33948 views)
The Mini-Guide fails to retrieve data for some channels
(29140 views)
Can I control the Genie and CLIENT devices?
(29607 views)
I am unable to see or use any menus in the app
(29547 views)
Why doesn't the mini-guide show any favorite channels?
(28795 views)
What permissions does the DirecTV Remote app use?
(29928 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29368 views)
How do I manually add a receiver?
(33151 views)
How do I rename a receiver?
(35730 views)
How do I make a backup of my app's settings or copy them to another device?
(31496 views)
How do I reset the app's configuration to brand new?
(35694 views)
How do I get back to the Scan screen I saw when I first used the app?
(41870 views)
Confirming settings on the DirecTV receiver or DVR itself
(847856 views)
The app keeps asking me to rate it even though I already have
(30213 views)
How do I fully exit or close the app?
(29221 views)
Do you offer technical support?
(30171 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31214 views)
(PRO-only) How does the Mini-Guide Source option work?
(29125 views)
How do I remove a receiver from the app?
(32656 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30857 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32455 views)
The Slow Motion button (and / or macros) do not work well.
(32914 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34286 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32174 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)