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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107158 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140669 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97085 views)
Known Issues (current version)
(77418 views)
What can I expect to see in future versions? ("ToDo")
(79944 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124680 views)
What are the requirements for the DirecTV Remote+ apps?
(107048 views)
The app crashes when I try to scan
(77776 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80413 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79787 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73342 views)
Advanced support options
(69149 views)
What is the MEmote?
(31013 views)
One or more receivers are listed as "UNNAMED"
(33747 views)
I can't find the menus in the main DirecTV Remote+ app!
(32876 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39891 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38825 views)
The Mini-Guide fails to retrieve data for some channels
(33472 views)
Can I control the Genie and CLIENT devices?
(33859 views)
I am unable to see or use any menus in the app
(33907 views)
Why doesn't the mini-guide show any favorite channels?
(33136 views)
What permissions does the DirecTV Remote app use?
(34206 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33664 views)
How do I manually add a receiver?
(37444 views)
How do I rename a receiver?
(40003 views)
How do I make a backup of my app's settings or copy them to another device?
(35787 views)
How do I reset the app's configuration to brand new?
(40079 views)
How do I get back to the Scan screen I saw when I first used the app?
(46237 views)
Confirming settings on the DirecTV receiver or DVR itself
(857177 views)
The app keeps asking me to rate it even though I already have
(34547 views)
How do I fully exit or close the app?
(33545 views)
Do you offer technical support?
(34431 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35545 views)
(PRO-only) How does the Mini-Guide Source option work?
(33426 views)
How do I remove a receiver from the app?
(36940 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35130 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36760 views)
The Slow Motion button (and / or macros) do not work well.
(37174 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38495 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36562 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)