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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109843 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147974 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99225 views)
Known Issues (current version)
(77473 views)
What can I expect to see in future versions? ("ToDo")
(80016 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125062 views)
What are the requirements for the DirecTV Remote+ apps?
(107406 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80487 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79855 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79215 views)
Advanced support options
(76709 views)
What is the MEmote?
(34571 views)
One or more receivers are listed as "UNNAMED"
(37251 views)
I can't find the menus in the main DirecTV Remote+ app!
(36431 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43868 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42787 views)
The Mini-Guide fails to retrieve data for some channels
(36991 views)
Can I control the Genie and CLIENT devices?
(37399 views)
I am unable to see or use any menus in the app
(37432 views)
Why doesn't the mini-guide show any favorite channels?
(36642 views)
What permissions does the DirecTV Remote app use?
(37692 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37200 views)
How do I manually add a receiver?
(40960 views)
How do I rename a receiver?
(43506 views)
How do I make a backup of my app's settings or copy them to another device?
(39327 views)
How do I reset the app's configuration to brand new?
(43614 views)
How do I get back to the Scan screen I saw when I first used the app?
(49776 views)
Confirming settings on the DirecTV receiver or DVR itself
(864037 views)
The app keeps asking me to rate it even though I already have
(38061 views)
How do I fully exit or close the app?
(37088 views)
Do you offer technical support?
(37980 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39074 views)
(PRO-only) How does the Mini-Guide Source option work?
(36948 views)
How do I remove a receiver from the app?
(40516 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38700 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40289 views)
The Slow Motion button (and / or macros) do not work well.
(40727 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42078 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40143 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)