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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109820 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147929 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99211 views)
Known Issues (current version)
(77471 views)
What can I expect to see in future versions? ("ToDo")
(80016 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125061 views)
What are the requirements for the DirecTV Remote+ apps?
(107405 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80486 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79854 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79187 views)
Advanced support options
(76646 views)
What is the MEmote?
(34548 views)
One or more receivers are listed as "UNNAMED"
(37229 views)
I can't find the menus in the main DirecTV Remote+ app!
(36407 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43845 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42768 views)
The Mini-Guide fails to retrieve data for some channels
(36966 views)
Can I control the Genie and CLIENT devices?
(37377 views)
I am unable to see or use any menus in the app
(37410 views)
Why doesn't the mini-guide show any favorite channels?
(36623 views)
What permissions does the DirecTV Remote app use?
(37674 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37181 views)
How do I manually add a receiver?
(40937 views)
How do I rename a receiver?
(43486 views)
How do I make a backup of my app's settings or copy them to another device?
(39303 views)
How do I reset the app's configuration to brand new?
(43584 views)
How do I get back to the Scan screen I saw when I first used the app?
(49757 views)
Confirming settings on the DirecTV receiver or DVR itself
(863988 views)
The app keeps asking me to rate it even though I already have
(38034 views)
How do I fully exit or close the app?
(37064 views)
Do you offer technical support?
(37966 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39059 views)
(PRO-only) How does the Mini-Guide Source option work?
(36930 views)
How do I remove a receiver from the app?
(40488 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38668 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40264 views)
The Slow Motion button (and / or macros) do not work well.
(40700 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42055 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40120 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)