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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110488 views)
Is Cognitial Mobile on Google+ or Google Groups?
(149355 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99769 views)
Known Issues (current version)
(77619 views)
What can I expect to see in future versions? ("ToDo")
(80201 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125263 views)
What are the requirements for the DirecTV Remote+ apps?
(107635 views)
The app crashes when I try to scan
(77994 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80650 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79999 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80153 views)
Advanced support options
(77963 views)
What is the MEmote?
(35102 views)
One or more receivers are listed as "UNNAMED"
(37812 views)
I can't find the menus in the main DirecTV Remote+ app!
(36963 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44517 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43456 views)
The Mini-Guide fails to retrieve data for some channels
(37569 views)
Can I control the Genie and CLIENT devices?
(37953 views)
I am unable to see or use any menus in the app
(37987 views)
Why doesn't the mini-guide show any favorite channels?
(37234 views)
What permissions does the DirecTV Remote app use?
(38259 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37735 views)
How do I manually add a receiver?
(41496 views)
How do I rename a receiver?
(44059 views)
How do I make a backup of my app's settings or copy them to another device?
(39862 views)
How do I reset the app's configuration to brand new?
(44161 views)
How do I get back to the Scan screen I saw when I first used the app?
(50315 views)
Confirming settings on the DirecTV receiver or DVR itself
(865176 views)
The app keeps asking me to rate it even though I already have
(38596 views)
How do I fully exit or close the app?
(37613 views)
Do you offer technical support?
(38561 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39653 views)
(PRO-only) How does the Mini-Guide Source option work?
(37508 views)
How do I remove a receiver from the app?
(41078 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39272 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40877 views)
The Slow Motion button (and / or macros) do not work well.
(41317 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42640 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40705 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)