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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105304 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135482 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95604 views)
Known Issues (current version)
(77369 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124428 views)
What are the requirements for the DirecTV Remote+ apps?
(106778 views)
The app crashes when I try to scan
(77737 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80372 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79739 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69269 views)
Advanced support options
(63900 views)
What is the MEmote?
(28501 views)
One or more receivers are listed as "UNNAMED"
(31178 views)
I can't find the menus in the main DirecTV Remote+ app!
(30303 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36994 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35905 views)
The Mini-Guide fails to retrieve data for some channels
(30885 views)
Can I control the Genie and CLIENT devices?
(31305 views)
I am unable to see or use any menus in the app
(31325 views)
Why doesn't the mini-guide show any favorite channels?
(30574 views)
What permissions does the DirecTV Remote app use?
(31589 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31113 views)
How do I manually add a receiver?
(34878 views)
How do I rename a receiver?
(37435 views)
How do I make a backup of my app's settings or copy them to another device?
(33245 views)
How do I reset the app's configuration to brand new?
(37504 views)
How do I get back to the Scan screen I saw when I first used the app?
(43683 views)
Confirming settings on the DirecTV receiver or DVR itself
(852235 views)
The app keeps asking me to rate it even though I already have
(31970 views)
How do I fully exit or close the app?
(30999 views)
Do you offer technical support?
(31881 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32985 views)
(PRO-only) How does the Mini-Guide Source option work?
(30854 views)
How do I remove a receiver from the app?
(34408 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32582 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34144 views)
The Slow Motion button (and / or macros) do not work well.
(34626 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35982 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34031 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)