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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110152 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148761 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99474 views)
Known Issues (current version)
(77479 views)
What can I expect to see in future versions? ("ToDo")
(80033 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125099 views)
What are the requirements for the DirecTV Remote+ apps?
(107448 views)
The app crashes when I try to scan
(77847 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80492 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79859 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79806 views)
Advanced support options
(77524 views)
What is the MEmote?
(34930 views)
One or more receivers are listed as "UNNAMED"
(37626 views)
I can't find the menus in the main DirecTV Remote+ app!
(36766 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44286 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43228 views)
The Mini-Guide fails to retrieve data for some channels
(37357 views)
Can I control the Genie and CLIENT devices?
(37762 views)
I am unable to see or use any menus in the app
(37772 views)
Why doesn't the mini-guide show any favorite channels?
(37002 views)
What permissions does the DirecTV Remote app use?
(38049 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37534 views)
How do I manually add a receiver?
(41303 views)
How do I rename a receiver?
(43865 views)
How do I make a backup of my app's settings or copy them to another device?
(39688 views)
How do I reset the app's configuration to brand new?
(43948 views)
How do I get back to the Scan screen I saw when I first used the app?
(50115 views)
Confirming settings on the DirecTV receiver or DVR itself
(864751 views)
The app keeps asking me to rate it even though I already have
(38387 views)
How do I fully exit or close the app?
(37425 views)
Do you offer technical support?
(38345 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39467 views)
(PRO-only) How does the Mini-Guide Source option work?
(37308 views)
How do I remove a receiver from the app?
(40862 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39052 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40654 views)
The Slow Motion button (and / or macros) do not work well.
(41098 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42435 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40502 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)