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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103856 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132762 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94224 views)
Known Issues (current version)
(76409 views)
What can I expect to see in future versions? ("ToDo")
(78900 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123334 views)
What are the requirements for the DirecTV Remote+ apps?
(105711 views)
The app crashes when I try to scan
(76739 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79357 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78751 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67722 views)
Advanced support options
(62341 views)
What is the MEmote?
(27665 views)
One or more receivers are listed as "UNNAMED"
(30332 views)
I can't find the menus in the main DirecTV Remote+ app!
(29499 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36054 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35024 views)
The Mini-Guide fails to retrieve data for some channels
(30004 views)
Can I control the Genie and CLIENT devices?
(30524 views)
I am unable to see or use any menus in the app
(30437 views)
Why doesn't the mini-guide show any favorite channels?
(29723 views)
What permissions does the DirecTV Remote app use?
(30765 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30239 views)
How do I manually add a receiver?
(34028 views)
How do I rename a receiver?
(36608 views)
How do I make a backup of my app's settings or copy them to another device?
(32444 views)
How do I reset the app's configuration to brand new?
(36655 views)
How do I get back to the Scan screen I saw when I first used the app?
(42814 views)
Confirming settings on the DirecTV receiver or DVR itself
(850332 views)
The app keeps asking me to rate it even though I already have
(31123 views)
How do I fully exit or close the app?
(30096 views)
Do you offer technical support?
(31108 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32125 views)
(PRO-only) How does the Mini-Guide Source option work?
(29990 views)
How do I remove a receiver from the app?
(33571 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31775 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33376 views)
The Slow Motion button (and / or macros) do not work well.
(33829 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35169 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33137 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)