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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110107 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148645 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99452 views)
Known Issues (current version)
(77479 views)
What can I expect to see in future versions? ("ToDo")
(80031 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125096 views)
What are the requirements for the DirecTV Remote+ apps?
(107444 views)
The app crashes when I try to scan
(77846 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80491 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79858 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79736 views)
Advanced support options
(77418 views)
What is the MEmote?
(34875 views)
One or more receivers are listed as "UNNAMED"
(37572 views)
I can't find the menus in the main DirecTV Remote+ app!
(36710 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44224 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43152 views)
The Mini-Guide fails to retrieve data for some channels
(37299 views)
Can I control the Genie and CLIENT devices?
(37705 views)
I am unable to see or use any menus in the app
(37714 views)
Why doesn't the mini-guide show any favorite channels?
(36934 views)
What permissions does the DirecTV Remote app use?
(38005 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37495 views)
How do I manually add a receiver?
(41256 views)
How do I rename a receiver?
(43808 views)
How do I make a backup of my app's settings or copy them to another device?
(39636 views)
How do I reset the app's configuration to brand new?
(43891 views)
How do I get back to the Scan screen I saw when I first used the app?
(50056 views)
Confirming settings on the DirecTV receiver or DVR itself
(864644 views)
The app keeps asking me to rate it even though I already have
(38352 views)
How do I fully exit or close the app?
(37378 views)
Do you offer technical support?
(38288 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39409 views)
(PRO-only) How does the Mini-Guide Source option work?
(37254 views)
How do I remove a receiver from the app?
(40805 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38997 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40607 views)
The Slow Motion button (and / or macros) do not work well.
(41051 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42385 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40434 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)