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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105629 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136443 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95864 views)
Known Issues (current version)
(77376 views)
What can I expect to see in future versions? ("ToDo")
(79921 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124476 views)
What are the requirements for the DirecTV Remote+ apps?
(106828 views)
The app crashes when I try to scan
(77740 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80381 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79747 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70027 views)
Advanced support options
(64839 views)
What is the MEmote?
(28966 views)
One or more receivers are listed as "UNNAMED"
(31627 views)
I can't find the menus in the main DirecTV Remote+ app!
(30772 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37519 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36467 views)
The Mini-Guide fails to retrieve data for some channels
(31331 views)
Can I control the Genie and CLIENT devices?
(31779 views)
I am unable to see or use any menus in the app
(31802 views)
Why doesn't the mini-guide show any favorite channels?
(31020 views)
What permissions does the DirecTV Remote app use?
(32063 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31551 views)
How do I manually add a receiver?
(35366 views)
How do I rename a receiver?
(37892 views)
How do I make a backup of my app's settings or copy them to another device?
(33682 views)
How do I reset the app's configuration to brand new?
(38011 views)
How do I get back to the Scan screen I saw when I first used the app?
(44159 views)
Confirming settings on the DirecTV receiver or DVR itself
(853196 views)
The app keeps asking me to rate it even though I already have
(32463 views)
How do I fully exit or close the app?
(31457 views)
Do you offer technical support?
(32398 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33470 views)
(PRO-only) How does the Mini-Guide Source option work?
(31313 views)
How do I remove a receiver from the app?
(34883 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33059 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34653 views)
The Slow Motion button (and / or macros) do not work well.
(35081 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36446 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34476 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)