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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106862 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139886 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96857 views)
Known Issues (current version)
(77408 views)
What can I expect to see in future versions? ("ToDo")
(79941 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124640 views)
What are the requirements for the DirecTV Remote+ apps?
(107002 views)
The app crashes when I try to scan
(77768 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79780 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72724 views)
Advanced support options
(68334 views)
What is the MEmote?
(30631 views)
One or more receivers are listed as "UNNAMED"
(33330 views)
I can't find the menus in the main DirecTV Remote+ app!
(32485 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39445 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38358 views)
The Mini-Guide fails to retrieve data for some channels
(33042 views)
Can I control the Genie and CLIENT devices?
(33461 views)
I am unable to see or use any menus in the app
(33516 views)
Why doesn't the mini-guide show any favorite channels?
(32739 views)
What permissions does the DirecTV Remote app use?
(33801 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33284 views)
How do I manually add a receiver?
(37054 views)
How do I rename a receiver?
(39605 views)
How do I make a backup of my app's settings or copy them to another device?
(35388 views)
How do I reset the app's configuration to brand new?
(39675 views)
How do I get back to the Scan screen I saw when I first used the app?
(45874 views)
Confirming settings on the DirecTV receiver or DVR itself
(856425 views)
The app keeps asking me to rate it even though I already have
(34143 views)
How do I fully exit or close the app?
(33162 views)
Do you offer technical support?
(34026 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35157 views)
(PRO-only) How does the Mini-Guide Source option work?
(33013 views)
How do I remove a receiver from the app?
(36562 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34776 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36355 views)
The Slow Motion button (and / or macros) do not work well.
(36791 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38145 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36164 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)