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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103130 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131821 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93526 views)
Known Issues (current version)
(75808 views)
What can I expect to see in future versions? ("ToDo")
(78239 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122716 views)
What are the requirements for the DirecTV Remote+ apps?
(105127 views)
The app crashes when I try to scan
(76153 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78751 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78183 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67349 views)
Advanced support options
(62027 views)
What is the MEmote?
(27497 views)
One or more receivers are listed as "UNNAMED"
(30166 views)
I can't find the menus in the main DirecTV Remote+ app!
(29335 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35865 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34819 views)
The Mini-Guide fails to retrieve data for some channels
(29852 views)
Can I control the Genie and CLIENT devices?
(30338 views)
I am unable to see or use any menus in the app
(30276 views)
Why doesn't the mini-guide show any favorite channels?
(29563 views)
What permissions does the DirecTV Remote app use?
(30635 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30077 views)
How do I manually add a receiver?
(33849 views)
How do I rename a receiver?
(36457 views)
How do I make a backup of my app's settings or copy them to another device?
(32289 views)
How do I reset the app's configuration to brand new?
(36474 views)
How do I get back to the Scan screen I saw when I first used the app?
(42640 views)
Confirming settings on the DirecTV receiver or DVR itself
(849840 views)
The app keeps asking me to rate it even though I already have
(30943 views)
How do I fully exit or close the app?
(29932 views)
Do you offer technical support?
(30934 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31973 views)
(PRO-only) How does the Mini-Guide Source option work?
(29818 views)
How do I remove a receiver from the app?
(33420 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31621 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33183 views)
The Slow Motion button (and / or macros) do not work well.
(33665 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35014 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32961 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)