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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96750 views)
Is Cognitial Mobile on Google+ or Google Groups?
(122660 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87322 views)
Known Issues (current version)
(70460 views)
What can I expect to see in future versions? ("ToDo")
(72856 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117029 views)
What are the requirements for the DirecTV Remote+ apps?
(99511 views)
The app crashes when I try to scan
(70713 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73492 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72706 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64259 views)
Advanced support options
(59395 views)
What is the MEmote?
(25997 views)
One or more receivers are listed as "UNNAMED"
(28739 views)
I can't find the menus in the main DirecTV Remote+ app!
(27854 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34234 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33128 views)
The Mini-Guide fails to retrieve data for some channels
(28366 views)
Can I control the Genie and CLIENT devices?
(28841 views)
I am unable to see or use any menus in the app
(28815 views)
Why doesn't the mini-guide show any favorite channels?
(28052 views)
What permissions does the DirecTV Remote app use?
(29214 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28646 views)
How do I manually add a receiver?
(32376 views)
How do I rename a receiver?
(35011 views)
How do I make a backup of my app's settings or copy them to another device?
(30771 views)
How do I reset the app's configuration to brand new?
(34971 views)
How do I get back to the Scan screen I saw when I first used the app?
(41146 views)
Confirming settings on the DirecTV receiver or DVR itself
(845451 views)
The app keeps asking me to rate it even though I already have
(29521 views)
How do I fully exit or close the app?
(28450 views)
Do you offer technical support?
(29452 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30469 views)
(PRO-only) How does the Mini-Guide Source option work?
(28432 views)
How do I remove a receiver from the app?
(31928 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30141 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31755 views)
The Slow Motion button (and / or macros) do not work well.
(32201 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33525 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31507 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)