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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97968 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124351 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88508 views)
Known Issues (current version)
(71484 views)
What can I expect to see in future versions? ("ToDo")
(73939 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118127 views)
What are the requirements for the DirecTV Remote+ apps?
(100627 views)
The app crashes when I try to scan
(71796 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74487 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73770 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64871 views)
Advanced support options
(59926 views)
What is the MEmote?
(26300 views)
One or more receivers are listed as "UNNAMED"
(29016 views)
I can't find the menus in the main DirecTV Remote+ app!
(28131 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34558 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33454 views)
The Mini-Guide fails to retrieve data for some channels
(28676 views)
Can I control the Genie and CLIENT devices?
(29152 views)
I am unable to see or use any menus in the app
(29082 views)
Why doesn't the mini-guide show any favorite channels?
(28320 views)
What permissions does the DirecTV Remote app use?
(29496 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28926 views)
How do I manually add a receiver?
(32684 views)
How do I rename a receiver?
(35280 views)
How do I make a backup of my app's settings or copy them to another device?
(31035 views)
How do I reset the app's configuration to brand new?
(35252 views)
How do I get back to the Scan screen I saw when I first used the app?
(41420 views)
Confirming settings on the DirecTV receiver or DVR itself
(846280 views)
The app keeps asking me to rate it even though I already have
(29809 views)
How do I fully exit or close the app?
(28732 views)
Do you offer technical support?
(29728 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30770 views)
(PRO-only) How does the Mini-Guide Source option work?
(28692 views)
How do I remove a receiver from the app?
(32200 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30412 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31990 views)
The Slow Motion button (and / or macros) do not work well.
(32457 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33808 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31771 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)