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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108055 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143234 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97802 views)
Known Issues (current version)
(77437 views)
What can I expect to see in future versions? ("ToDo")
(79968 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124820 views)
What are the requirements for the DirecTV Remote+ apps?
(107169 views)
The app crashes when I try to scan
(77796 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80436 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75388 views)
Advanced support options
(71773 views)
What is the MEmote?
(32324 views)
One or more receivers are listed as "UNNAMED"
(35015 views)
I can't find the menus in the main DirecTV Remote+ app!
(34165 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41312 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40237 views)
The Mini-Guide fails to retrieve data for some channels
(34753 views)
Can I control the Genie and CLIENT devices?
(35153 views)
I am unable to see or use any menus in the app
(35179 views)
Why doesn't the mini-guide show any favorite channels?
(34414 views)
What permissions does the DirecTV Remote app use?
(35461 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34945 views)
How do I manually add a receiver?
(38728 views)
How do I rename a receiver?
(41280 views)
How do I make a backup of my app's settings or copy them to another device?
(37077 views)
How do I reset the app's configuration to brand new?
(41363 views)
How do I get back to the Scan screen I saw when I first used the app?
(47523 views)
Confirming settings on the DirecTV receiver or DVR itself
(859635 views)
The app keeps asking me to rate it even though I already have
(35827 views)
How do I fully exit or close the app?
(34848 views)
Do you offer technical support?
(35743 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36838 views)
(PRO-only) How does the Mini-Guide Source option work?
(34707 views)
How do I remove a receiver from the app?
(38267 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36452 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38035 views)
The Slow Motion button (and / or macros) do not work well.
(38474 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39828 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37876 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)