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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102235 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130563 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92657 views)
Known Issues (current version)
(75001 views)
What can I expect to see in future versions? ("ToDo")
(77463 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121889 views)
What are the requirements for the DirecTV Remote+ apps?
(104372 views)
The app crashes when I try to scan
(75348 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77988 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77341 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66895 views)
Advanced support options
(61666 views)
What is the MEmote?
(27265 views)
One or more receivers are listed as "UNNAMED"
(29948 views)
I can't find the menus in the main DirecTV Remote+ app!
(29105 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35638 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34564 views)
The Mini-Guide fails to retrieve data for some channels
(29637 views)
Can I control the Genie and CLIENT devices?
(30140 views)
I am unable to see or use any menus in the app
(30063 views)
Why doesn't the mini-guide show any favorite channels?
(29334 views)
What permissions does the DirecTV Remote app use?
(30431 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29905 views)
How do I manually add a receiver?
(33644 views)
How do I rename a receiver?
(36255 views)
How do I make a backup of my app's settings or copy them to another device?
(32050 views)
How do I reset the app's configuration to brand new?
(36258 views)
How do I get back to the Scan screen I saw when I first used the app?
(42428 views)
Confirming settings on the DirecTV receiver or DVR itself
(849272 views)
The app keeps asking me to rate it even though I already have
(30740 views)
How do I fully exit or close the app?
(29696 views)
Do you offer technical support?
(30697 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31749 views)
(PRO-only) How does the Mini-Guide Source option work?
(29617 views)
How do I remove a receiver from the app?
(33191 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31388 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32972 views)
The Slow Motion button (and / or macros) do not work well.
(33446 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34794 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32741 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)