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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98378 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124963 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88934 views)
Known Issues (current version)
(71798 views)
What can I expect to see in future versions? ("ToDo")
(74273 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118467 views)
What are the requirements for the DirecTV Remote+ apps?
(100974 views)
The app crashes when I try to scan
(72142 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74833 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74108 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65061 views)
Advanced support options
(60099 views)
What is the MEmote?
(26394 views)
One or more receivers are listed as "UNNAMED"
(29097 views)
I can't find the menus in the main DirecTV Remote+ app!
(28214 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34669 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33572 views)
The Mini-Guide fails to retrieve data for some channels
(28774 views)
Can I control the Genie and CLIENT devices?
(29249 views)
I am unable to see or use any menus in the app
(29171 views)
Why doesn't the mini-guide show any favorite channels?
(28410 views)
What permissions does the DirecTV Remote app use?
(29583 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29018 views)
How do I manually add a receiver?
(32786 views)
How do I rename a receiver?
(35379 views)
How do I make a backup of my app's settings or copy them to another device?
(31129 views)
How do I reset the app's configuration to brand new?
(35341 views)
How do I get back to the Scan screen I saw when I first used the app?
(41510 views)
Confirming settings on the DirecTV receiver or DVR itself
(846566 views)
The app keeps asking me to rate it even though I already have
(29885 views)
How do I fully exit or close the app?
(28838 views)
Do you offer technical support?
(29823 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30866 views)
(PRO-only) How does the Mini-Guide Source option work?
(28773 views)
How do I remove a receiver from the app?
(32290 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30490 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32084 views)
The Slow Motion button (and / or macros) do not work well.
(32548 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33904 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31855 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)