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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109432 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146889 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98898 views)
Known Issues (current version)
(77466 views)
What can I expect to see in future versions? ("ToDo")
(80007 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125009 views)
What are the requirements for the DirecTV Remote+ apps?
(107352 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80471 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79840 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78375 views)
Advanced support options
(75536 views)
What is the MEmote?
(34036 views)
One or more receivers are listed as "UNNAMED"
(36753 views)
I can't find the menus in the main DirecTV Remote+ app!
(35916 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43312 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42205 views)
The Mini-Guide fails to retrieve data for some channels
(36517 views)
Can I control the Genie and CLIENT devices?
(36856 views)
I am unable to see or use any menus in the app
(36879 views)
Why doesn't the mini-guide show any favorite channels?
(36163 views)
What permissions does the DirecTV Remote app use?
(37170 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36699 views)
How do I manually add a receiver?
(40450 views)
How do I rename a receiver?
(43002 views)
How do I make a backup of my app's settings or copy them to another device?
(38798 views)
How do I reset the app's configuration to brand new?
(43100 views)
How do I get back to the Scan screen I saw when I first used the app?
(49252 views)
Confirming settings on the DirecTV receiver or DVR itself
(863066 views)
The app keeps asking me to rate it even though I already have
(37558 views)
How do I fully exit or close the app?
(36547 views)
Do you offer technical support?
(37487 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38565 views)
(PRO-only) How does the Mini-Guide Source option work?
(36457 views)
How do I remove a receiver from the app?
(39990 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38188 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39773 views)
The Slow Motion button (and / or macros) do not work well.
(40215 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41550 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39627 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)