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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107738 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142341 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97533 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79960 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124769 views)
What are the requirements for the DirecTV Remote+ apps?
(107124 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80427 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79806 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74701 views)
Advanced support options
(70820 views)
What is the MEmote?
(31838 views)
One or more receivers are listed as "UNNAMED"
(34552 views)
I can't find the menus in the main DirecTV Remote+ app!
(33713 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40803 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39718 views)
The Mini-Guide fails to retrieve data for some channels
(34297 views)
Can I control the Genie and CLIENT devices?
(34719 views)
I am unable to see or use any menus in the app
(34707 views)
Why doesn't the mini-guide show any favorite channels?
(33940 views)
What permissions does the DirecTV Remote app use?
(34986 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34475 views)
How do I manually add a receiver?
(38285 views)
How do I rename a receiver?
(40809 views)
How do I make a backup of my app's settings or copy them to another device?
(36608 views)
How do I reset the app's configuration to brand new?
(40916 views)
How do I get back to the Scan screen I saw when I first used the app?
(47088 views)
Confirming settings on the DirecTV receiver or DVR itself
(858740 views)
The app keeps asking me to rate it even though I already have
(35352 views)
How do I fully exit or close the app?
(34382 views)
Do you offer technical support?
(35245 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36402 views)
(PRO-only) How does the Mini-Guide Source option work?
(34213 views)
How do I remove a receiver from the app?
(37782 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35974 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37569 views)
The Slow Motion button (and / or macros) do not work well.
(38007 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39341 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37416 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)