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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(93143 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116874 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83767 views)
Known Issues (current version)
(67341 views)
What can I expect to see in future versions? ("ToDo")
(69715 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(113270 views)
What are the requirements for the DirecTV Remote+ apps?
(95738 views)
The app crashes when I try to scan
(67547 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(70268 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69485 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62437 views)
Advanced support options
(57839 views)
What is the MEmote?
(25223 views)
One or more receivers are listed as "UNNAMED"
(27893 views)
I can't find the menus in the main DirecTV Remote+ app!
(26989 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33314 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32184 views)
The Mini-Guide fails to retrieve data for some channels
(27479 views)
Can I control the Genie and CLIENT devices?
(27994 views)
I am unable to see or use any menus in the app
(27920 views)
Why doesn't the mini-guide show any favorite channels?
(27183 views)
What permissions does the DirecTV Remote app use?
(28348 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27776 views)
How do I manually add a receiver?
(31485 views)
How do I rename a receiver?
(34129 views)
How do I make a backup of my app's settings or copy them to another device?
(29903 views)
How do I reset the app's configuration to brand new?
(34120 views)
How do I get back to the Scan screen I saw when I first used the app?
(40273 views)
Confirming settings on the DirecTV receiver or DVR itself
(842398 views)
The app keeps asking me to rate it even though I already have
(28620 views)
How do I fully exit or close the app?
(27589 views)
Do you offer technical support?
(28602 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29555 views)
(PRO-only) How does the Mini-Guide Source option work?
(27581 views)
How do I remove a receiver from the app?
(31063 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29255 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30836 views)
The Slow Motion button (and / or macros) do not work well.
(31342 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32631 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30622 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)