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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92691 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116266 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83339 views)
Known Issues (current version)
(66996 views)
What can I expect to see in future versions? ("ToDo")
(69358 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112896 views)
What are the requirements for the DirecTV Remote+ apps?
(95312 views)
The app crashes when I try to scan
(67178 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69864 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69124 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62233 views)
Advanced support options
(57642 views)
What is the MEmote?
(25095 views)
One or more receivers are listed as "UNNAMED"
(27785 views)
I can't find the menus in the main DirecTV Remote+ app!
(26879 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33193 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32068 views)
The Mini-Guide fails to retrieve data for some channels
(27366 views)
Can I control the Genie and CLIENT devices?
(27885 views)
I am unable to see or use any menus in the app
(27804 views)
Why doesn't the mini-guide show any favorite channels?
(27074 views)
What permissions does the DirecTV Remote app use?
(28232 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27668 views)
How do I manually add a receiver?
(31362 views)
How do I rename a receiver?
(34007 views)
How do I make a backup of my app's settings or copy them to another device?
(29786 views)
How do I reset the app's configuration to brand new?
(34009 views)
How do I get back to the Scan screen I saw when I first used the app?
(40166 views)
Confirming settings on the DirecTV receiver or DVR itself
(842117 views)
The app keeps asking me to rate it even though I already have
(28519 views)
How do I fully exit or close the app?
(27479 views)
Do you offer technical support?
(28503 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29431 views)
(PRO-only) How does the Mini-Guide Source option work?
(27481 views)
How do I remove a receiver from the app?
(30945 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29134 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30732 views)
The Slow Motion button (and / or macros) do not work well.
(31241 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32543 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30518 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)