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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108651 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144713 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98253 views)
Known Issues (current version)
(77449 views)
What can I expect to see in future versions? ("ToDo")
(79982 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124891 views)
What are the requirements for the DirecTV Remote+ apps?
(107250 views)
The app crashes when I try to scan
(77808 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80452 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79819 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76680 views)
Advanced support options
(73334 views)
What is the MEmote?
(33033 views)
One or more receivers are listed as "UNNAMED"
(35770 views)
I can't find the menus in the main DirecTV Remote+ app!
(34903 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42167 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41069 views)
The Mini-Guide fails to retrieve data for some channels
(35478 views)
Can I control the Genie and CLIENT devices?
(35873 views)
I am unable to see or use any menus in the app
(35885 views)
Why doesn't the mini-guide show any favorite channels?
(35158 views)
What permissions does the DirecTV Remote app use?
(36173 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35668 views)
How do I manually add a receiver?
(39452 views)
How do I rename a receiver?
(41998 views)
How do I make a backup of my app's settings or copy them to another device?
(37847 views)
How do I reset the app's configuration to brand new?
(42114 views)
How do I get back to the Scan screen I saw when I first used the app?
(48226 views)
Confirming settings on the DirecTV receiver or DVR itself
(861085 views)
The app keeps asking me to rate it even though I already have
(36560 views)
How do I fully exit or close the app?
(35557 views)
Do you offer technical support?
(36460 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37542 views)
(PRO-only) How does the Mini-Guide Source option work?
(35415 views)
How do I remove a receiver from the app?
(39017 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37182 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38763 views)
The Slow Motion button (and / or macros) do not work well.
(39176 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40565 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38611 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)