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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104645 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133861 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95053 views)
Known Issues (current version)
(77137 views)
What can I expect to see in future versions? ("ToDo")
(79662 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123995 views)
What are the requirements for the DirecTV Remote+ apps?
(106352 views)
The app crashes when I try to scan
(77462 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80038 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79487 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68126 views)
Advanced support options
(62681 views)
What is the MEmote?
(27863 views)
One or more receivers are listed as "UNNAMED"
(30532 views)
I can't find the menus in the main DirecTV Remote+ app!
(29683 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36273 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35224 views)
The Mini-Guide fails to retrieve data for some channels
(30215 views)
Can I control the Genie and CLIENT devices?
(30708 views)
I am unable to see or use any menus in the app
(30653 views)
Why doesn't the mini-guide show any favorite channels?
(29899 views)
What permissions does the DirecTV Remote app use?
(30945 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30424 views)
How do I manually add a receiver?
(34222 views)
How do I rename a receiver?
(36816 views)
How do I make a backup of my app's settings or copy them to another device?
(32630 views)
How do I reset the app's configuration to brand new?
(36866 views)
How do I get back to the Scan screen I saw when I first used the app?
(43025 views)
Confirming settings on the DirecTV receiver or DVR itself
(850841 views)
The app keeps asking me to rate it even though I already have
(31339 views)
How do I fully exit or close the app?
(30306 views)
Do you offer technical support?
(31249 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32350 views)
(PRO-only) How does the Mini-Guide Source option work?
(30185 views)
How do I remove a receiver from the app?
(33766 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31965 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33545 views)
The Slow Motion button (and / or macros) do not work well.
(34009 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35369 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33335 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)