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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102195 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130521 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92623 views)
Known Issues (current version)
(74978 views)
What can I expect to see in future versions? ("ToDo")
(77438 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121859 views)
What are the requirements for the DirecTV Remote+ apps?
(104343 views)
The app crashes when I try to scan
(75321 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77966 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77318 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66884 views)
Advanced support options
(61640 views)
What is the MEmote?
(27253 views)
One or more receivers are listed as "UNNAMED"
(29936 views)
I can't find the menus in the main DirecTV Remote+ app!
(29095 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35626 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34550 views)
The Mini-Guide fails to retrieve data for some channels
(29628 views)
Can I control the Genie and CLIENT devices?
(30127 views)
I am unable to see or use any menus in the app
(30053 views)
Why doesn't the mini-guide show any favorite channels?
(29330 views)
What permissions does the DirecTV Remote app use?
(30423 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29896 views)
How do I manually add a receiver?
(33640 views)
How do I rename a receiver?
(36249 views)
How do I make a backup of my app's settings or copy them to another device?
(32041 views)
How do I reset the app's configuration to brand new?
(36250 views)
How do I get back to the Scan screen I saw when I first used the app?
(42424 views)
Confirming settings on the DirecTV receiver or DVR itself
(849254 views)
The app keeps asking me to rate it even though I already have
(30731 views)
How do I fully exit or close the app?
(29690 views)
Do you offer technical support?
(30690 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31734 views)
(PRO-only) How does the Mini-Guide Source option work?
(29608 views)
How do I remove a receiver from the app?
(33181 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31376 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32966 views)
The Slow Motion button (and / or macros) do not work well.
(33437 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34788 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32736 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)