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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106083 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137699 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96230 views)
Known Issues (current version)
(77389 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124531 views)
What are the requirements for the DirecTV Remote+ apps?
(106898 views)
The app crashes when I try to scan
(77747 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80397 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79757 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71032 views)
Advanced support options
(66118 views)
What is the MEmote?
(29577 views)
One or more receivers are listed as "UNNAMED"
(32260 views)
I can't find the menus in the main DirecTV Remote+ app!
(31422 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38208 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37130 views)
The Mini-Guide fails to retrieve data for some channels
(31947 views)
Can I control the Genie and CLIENT devices?
(32421 views)
I am unable to see or use any menus in the app
(32432 views)
Why doesn't the mini-guide show any favorite channels?
(31622 views)
What permissions does the DirecTV Remote app use?
(32699 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32194 views)
How do I manually add a receiver?
(35933 views)
How do I rename a receiver?
(38501 views)
How do I make a backup of my app's settings or copy them to another device?
(34304 views)
How do I reset the app's configuration to brand new?
(38676 views)
How do I get back to the Scan screen I saw when I first used the app?
(44812 views)
Confirming settings on the DirecTV receiver or DVR itself
(854426 views)
The app keeps asking me to rate it even though I already have
(33057 views)
How do I fully exit or close the app?
(32105 views)
Do you offer technical support?
(33017 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34111 views)
(PRO-only) How does the Mini-Guide Source option work?
(31960 views)
How do I remove a receiver from the app?
(35520 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33652 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35260 views)
The Slow Motion button (and / or macros) do not work well.
(35699 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37064 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35085 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)