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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107758 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142408 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97555 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79960 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124773 views)
What are the requirements for the DirecTV Remote+ apps?
(107128 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80429 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79807 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74742 views)
Advanced support options
(70888 views)
What is the MEmote?
(31874 views)
One or more receivers are listed as "UNNAMED"
(34595 views)
I can't find the menus in the main DirecTV Remote+ app!
(33747 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40846 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39752 views)
The Mini-Guide fails to retrieve data for some channels
(34351 views)
Can I control the Genie and CLIENT devices?
(34755 views)
I am unable to see or use any menus in the app
(34755 views)
Why doesn't the mini-guide show any favorite channels?
(33981 views)
What permissions does the DirecTV Remote app use?
(35024 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34502 views)
How do I manually add a receiver?
(38325 views)
How do I rename a receiver?
(40850 views)
How do I make a backup of my app's settings or copy them to another device?
(36646 views)
How do I reset the app's configuration to brand new?
(40957 views)
How do I get back to the Scan screen I saw when I first used the app?
(47132 views)
Confirming settings on the DirecTV receiver or DVR itself
(858827 views)
The app keeps asking me to rate it even though I already have
(35378 views)
How do I fully exit or close the app?
(34414 views)
Do you offer technical support?
(35281 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36432 views)
(PRO-only) How does the Mini-Guide Source option work?
(34247 views)
How do I remove a receiver from the app?
(37821 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36005 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37606 views)
The Slow Motion button (and / or macros) do not work well.
(38033 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39382 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37452 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)