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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109362 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146674 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98842 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80001 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124998 views)
What are the requirements for the DirecTV Remote+ apps?
(107344 views)
The app crashes when I try to scan
(77826 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80469 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79839 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78212 views)
Advanced support options
(75335 views)
What is the MEmote?
(33937 views)
One or more receivers are listed as "UNNAMED"
(36660 views)
I can't find the menus in the main DirecTV Remote+ app!
(35818 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43209 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42102 views)
The Mini-Guide fails to retrieve data for some channels
(36440 views)
Can I control the Genie and CLIENT devices?
(36769 views)
I am unable to see or use any menus in the app
(36798 views)
Why doesn't the mini-guide show any favorite channels?
(36075 views)
What permissions does the DirecTV Remote app use?
(37075 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36614 views)
How do I manually add a receiver?
(40357 views)
How do I rename a receiver?
(42913 views)
How do I make a backup of my app's settings or copy them to another device?
(38720 views)
How do I reset the app's configuration to brand new?
(43005 views)
How do I get back to the Scan screen I saw when I first used the app?
(49171 views)
Confirming settings on the DirecTV receiver or DVR itself
(862891 views)
The app keeps asking me to rate it even though I already have
(37474 views)
How do I fully exit or close the app?
(36466 views)
Do you offer technical support?
(37391 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38483 views)
(PRO-only) How does the Mini-Guide Source option work?
(36366 views)
How do I remove a receiver from the app?
(39908 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38108 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39693 views)
The Slow Motion button (and / or macros) do not work well.
(40133 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41451 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39535 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)