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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108467 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144261 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98131 views)
Known Issues (current version)
(77448 views)
What can I expect to see in future versions? ("ToDo")
(79980 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124871 views)
What are the requirements for the DirecTV Remote+ apps?
(107231 views)
The app crashes when I try to scan
(77802 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80449 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79817 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76311 views)
Advanced support options
(72887 views)
What is the MEmote?
(32837 views)
One or more receivers are listed as "UNNAMED"
(35561 views)
I can't find the menus in the main DirecTV Remote+ app!
(34715 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41924 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40829 views)
The Mini-Guide fails to retrieve data for some channels
(35296 views)
Can I control the Genie and CLIENT devices?
(35669 views)
I am unable to see or use any menus in the app
(35685 views)
Why doesn't the mini-guide show any favorite channels?
(34966 views)
What permissions does the DirecTV Remote app use?
(35982 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35436 views)
How do I manually add a receiver?
(39261 views)
How do I rename a receiver?
(41806 views)
How do I make a backup of my app's settings or copy them to another device?
(37626 views)
How do I reset the app's configuration to brand new?
(41915 views)
How do I get back to the Scan screen I saw when I first used the app?
(48011 views)
Confirming settings on the DirecTV receiver or DVR itself
(860634 views)
The app keeps asking me to rate it even though I already have
(36357 views)
How do I fully exit or close the app?
(35347 views)
Do you offer technical support?
(36252 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37358 views)
(PRO-only) How does the Mini-Guide Source option work?
(35230 views)
How do I remove a receiver from the app?
(38799 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36944 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38554 views)
The Slow Motion button (and / or macros) do not work well.
(38971 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40359 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38393 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)