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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103888 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132809 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94266 views)
Known Issues (current version)
(76438 views)
What can I expect to see in future versions? ("ToDo")
(78935 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123366 views)
What are the requirements for the DirecTV Remote+ apps?
(105737 views)
The app crashes when I try to scan
(76772 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79392 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78777 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67743 views)
Advanced support options
(62362 views)
What is the MEmote?
(27673 views)
One or more receivers are listed as "UNNAMED"
(30340 views)
I can't find the menus in the main DirecTV Remote+ app!
(29503 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36070 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35031 views)
The Mini-Guide fails to retrieve data for some channels
(30015 views)
Can I control the Genie and CLIENT devices?
(30528 views)
I am unable to see or use any menus in the app
(30447 views)
Why doesn't the mini-guide show any favorite channels?
(29731 views)
What permissions does the DirecTV Remote app use?
(30773 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30255 views)
How do I manually add a receiver?
(34034 views)
How do I rename a receiver?
(36617 views)
How do I make a backup of my app's settings or copy them to another device?
(32458 views)
How do I reset the app's configuration to brand new?
(36664 views)
How do I get back to the Scan screen I saw when I first used the app?
(42820 views)
Confirming settings on the DirecTV receiver or DVR itself
(850358 views)
The app keeps asking me to rate it even though I already have
(31134 views)
How do I fully exit or close the app?
(30103 views)
Do you offer technical support?
(31114 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32132 views)
(PRO-only) How does the Mini-Guide Source option work?
(29997 views)
How do I remove a receiver from the app?
(33578 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31782 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33383 views)
The Slow Motion button (and / or macros) do not work well.
(33836 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35180 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33141 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)