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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109095 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145924 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98645 views)
Known Issues (current version)
(77461 views)
What can I expect to see in future versions? ("ToDo")
(79996 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124959 views)
What are the requirements for the DirecTV Remote+ apps?
(107300 views)
The app crashes when I try to scan
(77818 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80458 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79832 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77666 views)
Advanced support options
(74589 views)
What is the MEmote?
(33587 views)
One or more receivers are listed as "UNNAMED"
(36330 views)
I can't find the menus in the main DirecTV Remote+ app!
(35492 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42832 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41744 views)
The Mini-Guide fails to retrieve data for some channels
(36103 views)
Can I control the Genie and CLIENT devices?
(36427 views)
I am unable to see or use any menus in the app
(36463 views)
Why doesn't the mini-guide show any favorite channels?
(35782 views)
What permissions does the DirecTV Remote app use?
(36729 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36261 views)
How do I manually add a receiver?
(40012 views)
How do I rename a receiver?
(42596 views)
How do I make a backup of my app's settings or copy them to another device?
(38389 views)
How do I reset the app's configuration to brand new?
(42668 views)
How do I get back to the Scan screen I saw when I first used the app?
(48827 views)
Confirming settings on the DirecTV receiver or DVR itself
(862216 views)
The app keeps asking me to rate it even though I already have
(37133 views)
How do I fully exit or close the app?
(36145 views)
Do you offer technical support?
(37064 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38137 views)
(PRO-only) How does the Mini-Guide Source option work?
(36032 views)
How do I remove a receiver from the app?
(39570 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37769 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39340 views)
The Slow Motion button (and / or macros) do not work well.
(39770 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41125 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39177 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)