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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109308 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146522 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98808 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80001 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124989 views)
What are the requirements for the DirecTV Remote+ apps?
(107335 views)
The app crashes when I try to scan
(77825 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80466 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79838 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78109 views)
Advanced support options
(75211 views)
What is the MEmote?
(33868 views)
One or more receivers are listed as "UNNAMED"
(36593 views)
I can't find the menus in the main DirecTV Remote+ app!
(35766 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43127 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42029 views)
The Mini-Guide fails to retrieve data for some channels
(36371 views)
Can I control the Genie and CLIENT devices?
(36700 views)
I am unable to see or use any menus in the app
(36732 views)
Why doesn't the mini-guide show any favorite channels?
(36009 views)
What permissions does the DirecTV Remote app use?
(37003 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36543 views)
How do I manually add a receiver?
(40297 views)
How do I rename a receiver?
(42846 views)
How do I make a backup of my app's settings or copy them to another device?
(38661 views)
How do I reset the app's configuration to brand new?
(42941 views)
How do I get back to the Scan screen I saw when I first used the app?
(49110 views)
Confirming settings on the DirecTV receiver or DVR itself
(862748 views)
The app keeps asking me to rate it even though I already have
(37408 views)
How do I fully exit or close the app?
(36394 views)
Do you offer technical support?
(37337 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38412 views)
(PRO-only) How does the Mini-Guide Source option work?
(36294 views)
How do I remove a receiver from the app?
(39831 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38045 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39628 views)
The Slow Motion button (and / or macros) do not work well.
(40054 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41388 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39461 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)