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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108985 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145690 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98565 views)
Known Issues (current version)
(77460 views)
What can I expect to see in future versions? ("ToDo")
(79995 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124949 views)
What are the requirements for the DirecTV Remote+ apps?
(107295 views)
The app crashes when I try to scan
(77814 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80456 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79828 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77450 views)
Advanced support options
(74324 views)
What is the MEmote?
(33461 views)
One or more receivers are listed as "UNNAMED"
(36220 views)
I can't find the menus in the main DirecTV Remote+ app!
(35373 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42700 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41599 views)
The Mini-Guide fails to retrieve data for some channels
(35978 views)
Can I control the Genie and CLIENT devices?
(36316 views)
I am unable to see or use any menus in the app
(36333 views)
Why doesn't the mini-guide show any favorite channels?
(35646 views)
What permissions does the DirecTV Remote app use?
(36617 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36128 views)
How do I manually add a receiver?
(39888 views)
How do I rename a receiver?
(42467 views)
How do I make a backup of my app's settings or copy them to another device?
(38267 views)
How do I reset the app's configuration to brand new?
(42555 views)
How do I get back to the Scan screen I saw when I first used the app?
(48704 views)
Confirming settings on the DirecTV receiver or DVR itself
(861980 views)
The app keeps asking me to rate it even though I already have
(36995 views)
How do I fully exit or close the app?
(36011 views)
Do you offer technical support?
(36935 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38006 views)
(PRO-only) How does the Mini-Guide Source option work?
(35901 views)
How do I remove a receiver from the app?
(39452 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37653 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39217 views)
The Slow Motion button (and / or macros) do not work well.
(39641 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41015 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39065 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)