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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107707 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142224 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97497 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124760 views)
What are the requirements for the DirecTV Remote+ apps?
(107118 views)
The app crashes when I try to scan
(77787 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80426 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79805 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74599 views)
Advanced support options
(70686 views)
What is the MEmote?
(31784 views)
One or more receivers are listed as "UNNAMED"
(34502 views)
I can't find the menus in the main DirecTV Remote+ app!
(33649 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40731 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39651 views)
The Mini-Guide fails to retrieve data for some channels
(34243 views)
Can I control the Genie and CLIENT devices?
(34659 views)
I am unable to see or use any menus in the app
(34643 views)
Why doesn't the mini-guide show any favorite channels?
(33880 views)
What permissions does the DirecTV Remote app use?
(34925 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34422 views)
How do I manually add a receiver?
(38226 views)
How do I rename a receiver?
(40759 views)
How do I make a backup of my app's settings or copy them to another device?
(36547 views)
How do I reset the app's configuration to brand new?
(40849 views)
How do I get back to the Scan screen I saw when I first used the app?
(47027 views)
Confirming settings on the DirecTV receiver or DVR itself
(858619 views)
The app keeps asking me to rate it even though I already have
(35269 views)
How do I fully exit or close the app?
(34318 views)
Do you offer technical support?
(35174 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36342 views)
(PRO-only) How does the Mini-Guide Source option work?
(34158 views)
How do I remove a receiver from the app?
(37722 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35900 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37510 views)
The Slow Motion button (and / or macros) do not work well.
(37938 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39281 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37360 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)