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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95446 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120854 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86032 views)
Known Issues (current version)
(69335 views)
What can I expect to see in future versions? ("ToDo")
(71749 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115855 views)
What are the requirements for the DirecTV Remote+ apps?
(98415 views)
The app crashes when I try to scan
(69529 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72414 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71640 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63617 views)
Advanced support options
(58843 views)
What is the MEmote?
(25745 views)
One or more receivers are listed as "UNNAMED"
(28439 views)
I can't find the menus in the main DirecTV Remote+ app!
(27559 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33890 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32817 views)
The Mini-Guide fails to retrieve data for some channels
(28072 views)
Can I control the Genie and CLIENT devices?
(28527 views)
I am unable to see or use any menus in the app
(28502 views)
Why doesn't the mini-guide show any favorite channels?
(27775 views)
What permissions does the DirecTV Remote app use?
(28956 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28354 views)
How do I manually add a receiver?
(32057 views)
How do I rename a receiver?
(34716 views)
How do I make a backup of my app's settings or copy them to another device?
(30481 views)
How do I reset the app's configuration to brand new?
(34685 views)
How do I get back to the Scan screen I saw when I first used the app?
(40868 views)
Confirming settings on the DirecTV receiver or DVR itself
(844565 views)
The app keeps asking me to rate it even though I already have
(29185 views)
How do I fully exit or close the app?
(28152 views)
Do you offer technical support?
(29148 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30129 views)
(PRO-only) How does the Mini-Guide Source option work?
(28129 views)
How do I remove a receiver from the app?
(31645 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29822 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31439 views)
The Slow Motion button (and / or macros) do not work well.
(31922 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33225 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31216 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)