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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104782 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134048 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95176 views)
Known Issues (current version)
(77246 views)
What can I expect to see in future versions? ("ToDo")
(79780 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124107 views)
What are the requirements for the DirecTV Remote+ apps?
(106462 views)
The app crashes when I try to scan
(77556 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80157 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79620 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68192 views)
Advanced support options
(62730 views)
What is the MEmote?
(27897 views)
One or more receivers are listed as "UNNAMED"
(30566 views)
I can't find the menus in the main DirecTV Remote+ app!
(29720 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36303 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35255 views)
The Mini-Guide fails to retrieve data for some channels
(30246 views)
Can I control the Genie and CLIENT devices?
(30739 views)
I am unable to see or use any menus in the app
(30680 views)
Why doesn't the mini-guide show any favorite channels?
(29925 views)
What permissions does the DirecTV Remote app use?
(30978 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30445 views)
How do I manually add a receiver?
(34249 views)
How do I rename a receiver?
(36839 views)
How do I make a backup of my app's settings or copy them to another device?
(32644 views)
How do I reset the app's configuration to brand new?
(36900 views)
How do I get back to the Scan screen I saw when I first used the app?
(43044 views)
Confirming settings on the DirecTV receiver or DVR itself
(850925 views)
The app keeps asking me to rate it even though I already have
(31362 views)
How do I fully exit or close the app?
(30342 views)
Do you offer technical support?
(31283 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32383 views)
(PRO-only) How does the Mini-Guide Source option work?
(30206 views)
How do I remove a receiver from the app?
(33804 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31992 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33580 views)
The Slow Motion button (and / or macros) do not work well.
(34038 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35401 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33374 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)