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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106870 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139911 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96864 views)
Known Issues (current version)
(77408 views)
What can I expect to see in future versions? ("ToDo")
(79941 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124640 views)
What are the requirements for the DirecTV Remote+ apps?
(107002 views)
The app crashes when I try to scan
(77768 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79780 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72741 views)
Advanced support options
(68369 views)
What is the MEmote?
(30641 views)
One or more receivers are listed as "UNNAMED"
(33341 views)
I can't find the menus in the main DirecTV Remote+ app!
(32499 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39458 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38370 views)
The Mini-Guide fails to retrieve data for some channels
(33058 views)
Can I control the Genie and CLIENT devices?
(33472 views)
I am unable to see or use any menus in the app
(33528 views)
Why doesn't the mini-guide show any favorite channels?
(32751 views)
What permissions does the DirecTV Remote app use?
(33809 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33295 views)
How do I manually add a receiver?
(37069 views)
How do I rename a receiver?
(39622 views)
How do I make a backup of my app's settings or copy them to another device?
(35399 views)
How do I reset the app's configuration to brand new?
(39683 views)
How do I get back to the Scan screen I saw when I first used the app?
(45888 views)
Confirming settings on the DirecTV receiver or DVR itself
(856452 views)
The app keeps asking me to rate it even though I already have
(34153 views)
How do I fully exit or close the app?
(33172 views)
Do you offer technical support?
(34041 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35168 views)
(PRO-only) How does the Mini-Guide Source option work?
(33027 views)
How do I remove a receiver from the app?
(36571 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34792 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36375 views)
The Slow Motion button (and / or macros) do not work well.
(36805 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38156 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36176 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)